GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline.
About the Organisation
We operate the National Gambling Helpline, provide structured support for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry. GamCare was founded in 1997 by Paul Bellringer.
Online Peer Supporters will:
Navigate and guide contacts through existing services at GamCare and the National Gambling Support Network.
Use motivational interviewing skills while drawing from their own lived experience to provide a supportive, non-judgemental space for those affected by gambling harms.
Facilitate discussions via our online support services, including:
Email – you will be paired with an individual for regular email correspondence (up to 3 emails per week for 6 months)
Chatrooms – you will facilitate group discussions and supporting conversation between people at various stages of recovery
Forum – you will initiate discussions, respond to posts, and provide encouragement, signposting and support to forum users
Help individuals set aims and goals to move to a more positive, sustained recovery whilst also providing resources to support people with these plans.
Recognise the purpose and remit of our service and signposting to other internal and external
What are we looking for?
What will you get from us?
Do you have good Interpersonal skills, are you a good listener and communicator and are you able to navigate your way around digital communication systems? Our Online Peer Supporters, provide one-to-one and group support to both individuals who gamble and those affected by someone else’s gambling.
Using their own experiences of gambling-related harms, volunteers will support others digitally as part of our Online Support Services and will include email support as well as facilitating our Forum and Chatrooms.
Provide a full, comprehensive induction and training programme
Give you access to a dedicated Volunteer Coordinator
Offer and arrange 1:1 and group supervision
Fully support your own wellbeing and recovery journey
Give ongoing training and development opportunities
Provide access to some internal job opportunities within our services team
Provide a reference after 3 months of regular volunteering
When do we need you?
Additional Requirements
IT would be welcome If you have experienced gambling-related harms and would be willing to use your own personal experience to support others.
