The National Gambling Helpline gives confidential information, advice and support, free of charge, for anyone affected by gambling harms in England, Scotland and Wales.
About the Organisation
GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide structured support for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry. Gamcare is part of the National Gambling Support Network, a network of organisations working together to provide confidential treatment and support for anyone experiencing gambling-related harms, free to access across England, Scotland and Wales.
As an online Peer Supporters you will navigate and guide contacts through existing services at GamCare and the National Gambling Support Network, drawing on your own lived experience to provide a supportive, non-judgemental space for those affected.
You will facilitate discussions via our online support services,
help individuals set aims and goals to move to a more positive, sustained recovery whilst also providing resources to support people with these plans,
you will also signpost callers to other internal and external support where appropriate.
What are we looking for?
What will you get from us?
We are looking for people with lived experience who are willing to learn how to offer online support to people on their recovery journey
We provide a full, comprehensive induction and training programme ,
Give you access to a dedicated Volunteer Coordinator ,
Offer and arrange 1:1 and group supervision,
Fully support your own wellbeing and recovery journey ,
Give ongoing training and development opportunities,
Provide access to some internal job opportunities within our services team,
and provide a reference after 3 months of regular volunteering.
