Managing volunteers does not necessarily require any specialist knowledge. Mostly, all you need is a bit of common sense and the ability to put yourself in the position of a volunteer and ask yourself how you would like to be treated.
A quality assurance programme can help you identify things you’re doing well, things you need to improve on and things you didn’t know you needed.
The VSI Alliance delivers a Quality Standard in Volunteering which can help your group assess how you’re doing and gain a Quality Mark that demonstrates to all that you’re doing an amazing job!
